myIM3 is Indosat's self-care app. It pairs IMPoin loyalty points with SATSPAM Plus+ for scam-call filtering, hands out 1GB to new users, and runs the IM3 Kiosk side-hustle program. The trade-off is operator lock-in: every feature only works on an active Indosat number. These myIM3 alternatives cover the same balance, package, top-up, and rewards jobs across every other Indonesian carrier, plus a Telkomsel digital sub-brand and an XL digital line for anyone tired of Indosat's network gaps in eastern Indonesia.
We picked seven, mixing every direct rival operator app and the two digital-only sub-brands that strip the lifestyle clutter.
Quick comparison
| App | Best for | Operator |
|---|---|---|
| MyTelkomsel | Coverage in eastern Indonesia and IndiHome bundling | Telkomsel |
| myXL | Multi-SIM and XL HOME under one login | XL Axiata |
| AXISnet | Gaming bonuses and balance Lock Button | AXIS (XL group) |
| bima+ | Anti-scam protection on Tri numbers | Tri (Indosat group) |
| mySF | eSIM activation and SmartPoin rewards | Smartfren |
| by.U | Telkomsel network, custom packs, no SIM swap shop | Telkomsel digital |
| Live.On | Fully digital XL prepaid | XL digital |
Why people leave myIM3
Coverage gaps in eastern Indonesia. Indosat's network is solid in Java and Sumatra but thins out fast in Sulawesi, Maluku, and Papua. Heavy travelers swap to Telkomsel SIMs for the eastern coverage and never come back.
Personal Loan banner on the home screen. The myIM3 Personal Loan product sits at the top of the dashboard with daily interest framing. Users uncomfortable with a carrier-as-lender layer over their SIM app prefer a thinner self-care app.
Tri merger frictions. Tri numbers technically sit under the same Indosat parent but bima+ and myIM3 remain separate apps with overlapping features and inconsistent rollouts.
IMPoin redemption catalog is uneven. The reward partners shift, and some of the most-advertised partners go out of stock for weeks. Users on Reddit complain about saving up only to find the slot gone.
App size keeps growing. Each version adds another mini-app or lifestyle feature, with the SATSPAM toggle buried two screens deep. Older devices stall on the splash screen.
The best myIM3 alternatives on Android
1. MyTelkomsel, best for eastern Indonesia coverage
MyTelkomsel is the obvious switch for anyone who travels outside Java and Sumatra. Telkomsel's network has the deepest 4G coverage in Indonesia and the only realistic 5G footprint in major cities today. The app aggregates SIMPATI, Halo postpaid, IndiHome fixed broadband, and Orbit home internet in one dashboard.
Where it falls short: the app is heavy, the lifestyle and mini-app push is aggressive, and Telkomsel's prepaid pricing is higher than Indosat per gigabyte.
Switching from myIM3: port to Telkomsel, register a new number in MyTelkomsel, and the app inherits any IndiHome account on the same identity. Existing IMPoin do not transfer.
Bottom line: the right call when network coverage outside Java is the deciding factor.
2. myXL, best for multi-SIM users with XL HOME
myXL manages up to ten XL prepaid, postpaid, and XL HOME accounts under one login. Family Plan shares quota across SIMs, balance transfer between numbers is in-app, and PLN token purchase sits next to data top-up. PRIORITAS upgrade is one tap rather than a kiosk visit.
Where it falls short: XL eastern coverage is similar to Indosat (weak outside Java). The PRIORITAS sales prompt repeats on every login.
Switching from myIM3: port to XL, install myXL, register the new SIM, and link any pre-existing XL or AXIS lines. Old IMPoin do not transfer.
Bottom line: the right alternative when one account needs to handle several lines plus a fixed broadband product.
3. AXISnet, best for gaming bonuses
AXISnet targets the gaming and youth market within the XL Axiata group. The Lock Button protects balance from accidental pulsa charges (a real Indonesian problem), Unlimited Gaming bonus packs cover the major mobile titles, and the Bonus Playground turns app usage into reward redemption.
Where it falls short: coverage matches XL outside Java. The "build your own pack" flow is fun but the prices can creep above standard bundles.
Switching from myIM3: activate an AXIS SIM, log in to AXISnet with the new number, and toggle the Lock Button from the home dashboard.
Bottom line: a strong pick when mobile gaming dominates the data budget.
4. bima+, best for scam call blocking on Tri numbers
bima+ serves Tri (3), now part of the Indosat group after the merger but still its own brand and app. The Tri anti-spam and scam call protection runs at the network level, blocking shady inbound numbers before they ring. The app shares the Indosat Personal Loan product and adds Tri-specific bonus and stamp programs.
Where it falls short: Tri coverage and Indosat coverage are now technically the same network post-merger, so the eastern Indonesia gap is identical to myIM3.
Switching from myIM3: migrate to a Tri SIM, install bima+, register, and turn on the spam filter from the home screen. The migration carries no IMPoin.
Bottom line: the same Indosat-group network with bima+'s slightly different feature emphasis on call protection.
5. mySF, best for eSIM users and SmartPoin rewards
mySF is Smartfren's self-care app and Indonesia's most mature carrier eSIM experience. New numbers activate by QR scan, with no physical SIM kiosk in the middle. The payment menu is the broadest in the category (Simobi+, virtual accounts, DANA, OVO, GoPay, ShopeePay, LinkAja, credit and debit cards), and SmartPoin redemption is reliable.
Where it falls short: Smartfren's network technology decisions over the years have produced device compatibility quirks. Coverage on older devices outside major cities is the weak point.
Switching from myIM3: on an eSIM-capable phone, install mySF and follow the QR activation flow. On older hardware, pick up a physical Smartfren SIM first.
Bottom line: the right pick for eSIM-only phones or for SmartPoin loyalty points.
6. by.U, best for a digital-only Telkomsel experience
by.U is Telkomsel's digital prepaid sub-brand. Same network, dramatically lighter app, no physical kiosk distribution. Plans are à la carte (pick exactly how many gigabytes, minutes, SMS, and days), and the SIM gets couriered to your address.
Where it falls short: by.U doesn't carry IndiHome, Orbit, or PRIORITAS. It is prepaid-data only, on one number.
Switching from myIM3: order a by.U SIM in the app, activate, and stop using the IM3 number. Old IMPoin and the Indosat Personal Loan don't follow.
Bottom line: the smart pick to get Telkomsel coverage without MyTelkomsel's weight.
7. Live.On, best for a fully digital XL prepaid line
Live.On is XL's digital prepaid sub-brand, end-to-end in the app: order, pay, activate. Pricing on like-for-like data is consistently lower than myXL, in exchange for a thinner feature set and digital-only support.
Where it falls short: the in-app payment menu is narrower than myXL. Customer service is chat-only.
Switching from myIM3: order a Live.On SIM, get it delivered, activate inside the app. Existing IM3 numbers do not port over.
Bottom line: the right call for a low-overhead second SIM with the cheapest XL pricing.
How to choose
Pick MyTelkomsel for genuine eastern Indonesia coverage and IndiHome bundling. Pick myXL when multiple SIMs and an XL HOME line live in the same account. Pick AXISnet for gaming-heavy data use.
Pick bima+ on a Tri number for the network-level spam filter. Pick mySF for an eSIM-capable phone or the broadest payment menu. Pick by.U to escape MyTelkomsel's weight while keeping Telkomsel coverage. Pick Live.On as a cheap, app-only second SIM.
Stay on myIM3 when IMPoin rewards are already accumulated, the network covers your daily routes, and SATSPAM Plus+ is doing real work. The Tri merger means most network footprints are now shared inside the Indosat group, so a number port to bima+ is rarely worth the friction unless the spam-call feature is the deciding factor.
FAQ
Are myIM3 and bima+ the same network now? After the Indosat–Tri merger, the underlying network is consolidating but myIM3 and bima+ remain separate apps with separate accounts, points, and Kiosk programs. The customer experience is still distinct.
Can I keep my number when switching from Indosat to Telkomsel? Yes. Indonesian MNP (mobile number portability) supports porting between carriers. You will lose IMPoin, the Indosat Personal Loan, and any prepaid balance, but the number itself moves.
Which Indonesian carrier app is the lightest on storage? by.U and Live.On are the smallest by a wide margin. Both install in under 60MB and skip the lifestyle and mini-app shelf that bulks up myIM3, MyTelkomsel, and myXL.
What is the cheapest data plan among Indonesian carriers? Pricing changes frequently. by.U and Live.On are consistently below the flagship operator apps on like-for-like quotas, in exchange for a thinner feature set.
Can I top up Indosat without myIM3? Yes. Tokopedia, Shopee, DANA, OVO, GoPay, and most Indonesian banking apps top up Indosat directly. Counter purchase at minimarkets also works.
