Why people leave Ferizy
- Coverage is locked to the ASDP rail of routes. Merak-Bakauheni, Ketapang-Gilimanuk and the other ASDP corridors are well-served, but routes outside ASDP need a different app or a partner booking, which forces a second install for travellers leaving Java for the eastern islands.
- Port queue management runs through the app but the queue cut-off times are tight. Missing the digital gate window on a holiday weekend forces a reschedule fee that catches first-time users off guard.
- Ticket reissue and refund flow is multi-step. Cancellations route through customer service rather than a one-tap cancel, which adds friction compared with a Traveloka ferry booking that handles changes inside the app.
- Server load spikes on long-weekend Friday afternoons. The app is the source of truth but the queue for a Merak ticket on a busy Friday slows checkout in ways the OTA wrappers handle more gracefully.
- Promotional cadence is thin. The app rarely runs cashback or points campaigns the way the OTAs do, which means a Ferizy booking at face value can land above a tiket.com or Traveloka booking on the same route on a promo day.
If any of that pushes you to compare, here are 7 Ferizy alternatives worth installing.
Which app should you choose?
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PELNI Mobile if you sail PELNI’s inter-island routes between Java, Sulawesi, Maluku and Papua.
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DLU Ferry if you take DLU routes between Surabaya, Banjarmasin, Balikpapan and Kalimantan ports.
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Traveloka if you want ferry, flight, hotel and train in one app with a single points balance.
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tiket.com if you prefer the tiket.com promo cadence and TIX Points.
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Pegipegi if you want a lean Indonesian app for ferry plus train and bus.
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Mister Aladin if you pair the ferry crossing with a hotel and a short-trip activity.
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Klook if you book the ferry alongside an attraction or guided tour.
Stay on Ferizy if you sail mainly the ASDP corridors, want the official source-of-truth seat allocation and need the digital port queue to enter the gate without paper.
Comparison table
| App | Best for | Ferry tickets | Coverage | Rating |
|---|---|---|---|---|
| PELNI Mobile | PELNI inter-island routes | Direct | Eastern Indonesia | 3.4 |
| DLU Ferry | DLU operator routes | Direct | Surabaya-Kalimantan | 4.0 |
| Traveloka | Multi-mode travel super-app | Selected operators | Indonesia-wide | 4.8 |
| tiket.com | OTA rival with TIX Points | Selected operators | Indonesia-wide | 4.8 |
| Pegipegi | Lean multi-mode app | Selected operators | Java and Bali | 4.4 |
| Mister Aladin | Ferry plus hotel cart | Selected | Java, Bali, Lombok | 4.4 |
| Klook | Ferry plus attractions | Selected | Bali, Lombok, Phuket | 4.7 |
1. PELNI Mobile -- the official inter-island ferry app
PELNI Mobile is the official app from PT Pelayaran Nasional Indonesia, the state-owned inter-island shipping company, and covers the long-haul passenger routes that Ferizy does not. For a Surabaya-Makassar, Jakarta-Belawan or Sorong-Manokwari crossing, this is the source of truth for schedules, cabin classes and the latest fare. The trip-history surface keeps the boarding pass on hand for the next leg.
The app rating is modest and the UI shows its age. The booking flow is reliable but feels less polished than the modern OTAs, and the promotional layer is thin.
Advantages:
- Official PELNI source for inter-island routes
- Cabin class selection and full schedule
- Trip history with boarding pass on hand
- Direct integration with PELNI customer service
Disadvantages:
- Modest rating and dated UI
- Limited promotional layer
- Occasional load issues at peak holiday windows
Pricing: Free, with official PELNI fares.
2. DLU Ferry -- the Surabaya-Kalimantan specialist
DLU Ferry is the official booking app for PT Dharma Lautan Utama, the long-running ferry operator on the Surabaya-Banjarmasin, Surabaya-Balikpapan and Semarang-Pontianak corridors that ASDP does not serve. The QR code at the gate scans cleanly, the QR for vehicle boarding sits in the same screen, and brightness auto-adjusts at the check-in counter.
Coverage is locked to DLU’s own routes, which is a narrow slice of Indonesia’s ferry map. For a traveller hopping between operators, this app sits alongside Ferizy and PELNI rather than replacing them.
Advantages:
- Official DLU source for Surabaya-Kalimantan routes
- QR ticket and vehicle QR in one screen
- Brightness auto-adjusts for the gate scanner
- Reliable network handling at the port
Disadvantages:
- Routes limited to DLU’s own corridors
- Smaller install base
- No multi-operator search
Pricing: Free, with official DLU fares.
3. Traveloka -- the travel super-app
Traveloka aggregates ferry routes across multiple operators including ASDP, DLU and selected regional carriers, alongside flights, hotels, trains and intercity buses. The reason to install it as a Ferizy alternative is the multi-mode trip: book the Surabaya-Lombok flight, the local ferry to Gili and the hotel on one cart. Traveloka Points earn on every leg.
Coverage outside the main ASDP corridors depends on the partner relationship. Niche regional crossings may not appear, and a service fee sits on top of the operator fare.
Advantages:
- Multi-operator ferry search
- One cart for ferry, flight and hotel
- Traveloka Points on every booking
- Promo cadence runs aggressively
Disadvantages:
- Service fees stack on top of operator fares
- Coverage depends on partner relationships
- Home tab carries promotional clutter
Pricing: Free, with service fees and Traveloka Points on every booking.
4. tiket.com -- the Indonesian OTA rival
tiket.com is the closest direct rival to Traveloka and a familiar swap for a Ferizy user comparing prices. The ferry booking surface lives next to flights, hotels, trains and bus tickets, and TIX Points earn on every booking. Promo rotation rarely lines up with Traveloka, which makes a quick cross-check worth the minute.
Service fees apply on the same logic as Traveloka, and ferry coverage outside the main corridors is similar to the rival OTA.
Advantages:
- Ferry alongside the full travel catalogue
- TIX Points across every booking
- Frequent promo rotation
- Indonesian-language flow
Disadvantages:
- Service fees apply
- Niche routes may not appear
- Loyalty tier requires regular spend
Pricing: Free, with TIX Points earned and service fees on top of operator fares.
5. Pegipegi -- the lean local OTA
Pegipegi is the long-running lighter alternative to Traveloka and tiket.com. Ferry, bus and train tickets share a familiar Indonesian-language flow, the app footprint stays smaller than the super-apps and Pegipoin loyalty earns cleanly. The bus inventory is the deepest of the local OTAs, which makes Pegipegi a useful pair with a ferry crossing.
Ferry coverage is narrower than the bigger OTAs, the hotel catalogue is smaller, and the UI feels a generation behind the leaders.
Advantages:
- Light app footprint
- Pegipoin earns cleanly
- Deep intercity bus inventory
- Indonesian-language flow
Disadvantages:
- Ferry coverage narrower
- Hotel catalogue smaller
- UI feels dated
Pricing: Free, with service fees on ferry tickets and Pegipoin on every booking.
6. Mister Aladin -- the short-trip planner
Mister Aladin is the right pair for a weekend run where the ferry is one leg of a longer trip. The cart can hold the crossing, the hotel and an activity, and the central Java, Bali and Lombok inventory covers the most common Indonesian leisure routes.
Ferry coverage is selected rather than comprehensive, and the flight catalogue is lighter than the super-apps. Mister Aladin is best as a complement, not a primary OTA.
Advantages:
- Ferry paired with hotel and activity
- Strong central Java, Bali and Lombok inventory
- Clean cart UI
- Reliable local-language support
Disadvantages:
- Selected ferry coverage
- Lighter flight catalogue
- Loyalty layer minimal
Pricing: Free, with operator-set ferry fares and service fees.
7. Klook -- the attraction-and-activity layer
Klook covers selected Indonesian ferry routes inside a wider regional catalogue that also handles attractions, day tours, airport transfers and guided experiences across Southeast Asia. For a Bali-Gili-Lombok trip or a Java-Bali crossing paired with a Sacred Monkey Forest entry, the bundled cart and Klook Credits add up.
Domestic Indonesian ferry coverage is narrower than the local OTAs. Klook is best for trips that mix Indonesia with the rest of the region.
Advantages:
- Regional catalogue across Southeast Asia
- Ferry paired with attractions and tours
- Klook Credits across every booking
- Strong Bali and Lombok inventory
Disadvantages:
- Domestic ferry coverage narrower
- Service fees apply
- Loyalty tier requires regular spend
Pricing: Free, with operator-set ferry fares and Klook Credits.
